Privacy Policy

Effective Date: August 1, 2026

Welcome to Casino Quatro. Your privacy is important to us, and we are committed to protecting your personal information in accordance with New Zealand’s Privacy Act 2020 and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("personal information"). This includes:

Personal Identification Information: Name, date of birth, email address, postal address, phone number, and other contact details.
Account Information: Username, password, transaction history, and account preferences.
Payment Information: Credit/debit card details, bank account information, and billing address.
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Information about how you use our website and services, including pages visited and time spent.
Communication Data: Correspondence between you and Casino Quatro, including support requests.

2. How We Collect Your Information

We collect your information through various methods, including:

When you register an account or update your profile.
When you make deposits, withdrawals, or participate in promotions.
Through cookies and similar tracking technologies when you use our website.
When you contact our customer support team.

3. Use of Your Information

We use your personal information to:

Provide, operate, and maintain our services.
Verify your identity and comply with legal and regulatory requirements.
Process transactions and manage your account.
Communicate with you about your account, promotions, and updates.
Improve our website, products, and services.
Detect and prevent fraud, abuse, and other prohibited activities.

4. Disclosure of Your Information

We may share your personal information with:

Service providers and partners who assist us in operating our business (e.g., payment processors, IT providers).
Regulatory authorities and law enforcement agencies when required by law.
Third parties in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. International Transfers

Your information may be transferred to, and maintained on, servers located outside of New Zealand. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than New Zealand.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. Your Rights

You have the right to:

Access and request a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal obligations.
Withdraw consent where processing is based on your consent.
Object to or restrict certain processing activities.

To exercise these rights, please contact us using the details below.

9. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Casino Quatro Privacy Team
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Casino Street, Auckland 1010, New Zealand

For more information on privacy rights in New Zealand, you may also visit the Office of the Privacy Commissioner’s website: https://www.privacy.org.nz.